The second-hand marketplace Shoppers Voice Anger About Size Changes
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has revised its measurement guidelines for women's and children's garments but did not contact all shoppers about the modification.
Online Platforms Reaction
Countless users and merchants have taken to social media saying Vinted listings now show a modified sizing category than originally posted because of the remapping.
Vinted explained the updated approach better aligns with comparable marketplaces.
The platform has recommended to review their products and manually change the size if necessary, which has left users frustrated.
Size Classification Modifications
Before the change, the measurements included a single numeric size and a letter, like S/8 or M/10.
The new system has a letter with a size spectrum like S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was previously a 12 but now shows as UK 16-18.
Member Accounts
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, located in Scotland, explained products she uploaded with size 14 tags were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Necessary Adjustments
Charlotte Lunn, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she explained.
Service Background
The platform boasts over 100 million shoppers, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: previously, Vinted reversed a change regarding delivery choices due to shopper criticism.
